We're Here to Help

Get the support you need to succeed with Chatty Patty

📧

Email Support

Get detailed help with setup, billing, or any questions about Chatty Patty.

Response Time:
Within 24 hours
Email Us
💬

Live Chat

Get instant help with urgent questions during business hours.

Available:
Mon-Fri 9am-6pm EST
📞

Phone Support

For urgent technical issues or complex setup questions.

Emergency Line:
24/7 for existing customers
(855) 242-8891

Send Us a Message

We'll get back to you within 24 hours

Before You Contact Us

Check if your question is answered here

⏱️
How long does setup take?

About 5 minutes. You provide property details, screening criteria, and available times. Patty is ready immediately.

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Are there any hidden fees?

No. $199 per listing is all-inclusive. No monthly fees, no per-text charges, no setup costs.

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What if Patty makes a mistake?

You'll be notified immediately of any issues. You can also override Patty's decisions or take over conversations at any time.

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Can I use my existing phone number?

Patty gets her own dedicated number for each property. This keeps conversations organized and prevents confusion.

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Does this work outside Massachusetts?

Currently Patty is optimized for Massachusetts rental laws. We're expanding to other states in 2025.

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Is there a mobile app?

No app needed. You manage everything through text messages and a simple web dashboard that works on any device.

Still have questions? Check our complete FAQ or contact us using the form above.

Support Hours & Response Times

Live Chat
Instant help for urgent questions
Mon-Fri 9am-6pm EST
Email Support
Detailed help with complex questions
Within 24 hours
Phone Support
Emergency technical issues
24/7 for customers
Contact Form
General questions and requests
Within 24 hours

Emergency Support: Current Chatty Patty customers can call our 24/7 emergency line for urgent technical issues that affect active listings.